Information we collect

When you reserve a product, we collect the name and phone number you provide, along with the selected product and the date of your request. We may also receive basic technical information such as browser type, device type, and website usage data through our hosting and analytics providers.

How we use your information

We use reservation details to confirm availability, contact you about collection, answer your questions, and provide customer support. Website usage information helps us maintain security and improve the storefront.

How information is stored

Reservation and catalogue data are stored using Supabase. The website may be hosted by third-party infrastructure providers that process limited technical data needed to deliver the service. We retain personal information only for as long as reasonably necessary for reservations, customer service, record keeping, or legal obligations.

Sharing and disclosure

We do not sell your personal information. We may share information with service providers that operate the website and database, or where disclosure is required by law, fraud prevention, or protection of our rights.

Your choices

You may ask to access, correct, or delete personal information associated with a reservation, subject to any information we must retain by law. You can also choose not to submit a reservation and contact the showroom directly instead.

Security

We use reasonable technical and organizational safeguards. No online system is completely secure, so please do not submit sensitive financial or identity information through the reservation form.

Updates to this policy

We may update this policy when our services or legal requirements change. The latest version will always appear on this page with its revision date.

Contact us

For privacy questions or requests, contact us at royalenergypvtltd@gmail.com.